FAQs/General Information/Usernames, Passwords, and Accounts

I forgot my username / password. What should I do?

Shivani Ramnath
posted this on September 08, 2011 01:45 AM

You can use the Forgot Username/Password link to send yourself a password reset link to the registered email address that we have for your account.

We can help you regain access to your account only if you have your username/password or can verify the full email address on the account. If you do not have either of these items, we will be unable to verify that you are the owner of the account and we will be unable to help you regain access.

 
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