Submit a request
Check your existing requests
Didn't find what you were looking for?
Get in touch
Fill out a request form
Can I log in to SlideShare using Facebook or LinkedIn?
How do I file a ticket with customer support?
What is the best browser to use when accessing SlideShare?
SlideShare on Mobile
Are SlideShares uploaded by people I follow viewable on SlideShare mobile?
How do I upload SlideShares on SlideShare's mobile site?
Is there a SlideShare mobile app?
Usernames, Passwords, and Accounts
How do I delete my SlideShare account?
Can I change the my username?
I forgot my username / password. What should I do?
Search on SlideShare
Why does my SlideShare not appear in the site's search results?
How do I find SlideShares and users?
Why do my deleted SlideShares show up in search engine results?
Email and Notifications
Why am I not receiving any emails from SlideShare?
How do I change the email address associated with my account?
How can I 'unfollow' a user I have been following?
Payments, Billing, and Refunds
Where are the invoices for my SlideShare PRO plan?
LinkedIn on SlideShare
Who can see my SlideShares on LinkedIn?
Will LeadShare campaigns appear on my LinkedIn account?
How do I remove a SlideShare I added to LinkedIn?
API & RSS Feeds
Does SlideShare offer its APIs?
How can I subscribe to RSS feeds on SlideShare?
Facebook on SlideShare
How do I connect Facebook to my SlideShare account?
How can I display my SlideShare content on Facebook?
How can I unlink my SlideShare account from Facebook?
Copyright & Inappropriate Content
How can I report a copyright violation?
What are the terms and conditions and community guidelines for using SlideShare?
How do I set up a Creative Commons license for my SlideShares?
Why did Haiku Deck send a welcome email to me?
Before I connected my SlideShare and Haiku Deck accounts, I had already created a few presentations on Haiku Deck -- will they be available on SlideShare?
The Keynote file I exported from Haiku Deck won't Upload to my SlideShare account?
Browsers and Settings
I can’t login to Haikudeck.com because it says cookies are disabled?
My Haiku Deck is is saying “502” error or “Bad Gateway”?
I’m seeing a “browser not supported” message. Are all web browsers not supported?
Accounts and Passwords
I already have a Haiku Deck account. Can I merge my SlideShare and Haiku Deck accounts?
Do I need a Haiku Deck account to create presentations on SlideShare?
Images, Fonts, and Layouts
Charts And Graphs
Automatic Color Palettes for Charts and Graphs
Can I put multiple photos on one slide?
Draft, Save, Publish Content
Can I edit my already-published deck on SlideShare?
Can I save my presentation as a draft and come back later to complete it?
If I edit my presentation on HaikuDeck.com, will the changes get reflected on SlideShare as well?
Mobile or Device
Can I create presentations on my mobile device?
Managing content on SlideShare
Upload on SlideShare
What file formats does SlideShare support and its is there a file size limit?
Why does my upload fail?
What is the best file format to use when uploading to SlideShare?
Embed and Share
What is embedding? How do I embed content?
How can I share a file that is on SlideShare?
What embed code should I use on SlideShare?
Replace, Reupload, Delete Content
Can I replace uploaded SlideShares more than once?
How can I delete my SlideShares?
Do my SlideShare's statistics (views, embeds, etc.) change when I replace it with an updated version?
Embed YouTube Videos
Can I embed YouTube videos in SlideShare presentations with a free account?
How can I add (or embed) a YouTube video to my SlideShare presentation?
What URL do I use from YouTube for my SlideShare presentation?
Is there a limit to the number of files I can download from SlideShare?
How can I download/save a file on SlideShare?
How can I download or share a video?
Why can’t I create Slidecasts anymore?
Can I download my original presentation/audio file?
What will happen to my existing uploads/embeds after the Slidecast feature is discontinued?
How do I become a SlideShare PRO user?
PRO Becomes Free
Detailed feature list and changes
Why is SlideShare making PRO free?
Do I need to do anything to get these free features?
Keynote Author Program
How do I become a Keynote Author?
What is a SlideShare Keynote Author?
Can I apply to be a Keynote Author?
Videos On SlideShare
How can I upload videos to SlideShare?
What are the input video and audio codecs supported by SlideShare Video?
What kind of videos are not allowed on SlideShare?
Manage Private uploads
What options do I get for private uploads?
What is a secret link?
Why doesn't my private presentation have any sharing options?
Manage Leads on SlideShare
How do the monthly lead limits work?
Why do I see a fewer number of leads than downloads that are reported?
Can I configure the "Get in Touch" button to not show on my lead campaigns?
What do the different traffic sources mean?
What does 'total,' 'on SlideShare' and 'embed' views mean?
Why have the total number of views reduced drastically in the new analytics?
View Count Changes
I am seeing a drastic decrease in view count for one of my SlideShares. What could be the reason?
How accurate are the new view count numbers?
Would it be possible to determine the exact reason for decrease/increase in view count?
How do I create a tag subscription?
How do I set up a content box?
How do I customize the SlideShelf?
SlideShare Mobile App
Can I upload presentations with the SlideShare mobile app?
Where is my content saved in the SlideShare mobile app and PC?
What features do I get with the SlideShare mobile app?
Accounts and Passwords
How do I log in to the SlideShare mobile app?
How do I create a SlideShare account so I can use the SlideShare mobile app?
How do I reset my SlideShare account password?
SlideShare for Android
Can I view SlideShares on my Android tablet?
How do I take a screenshot on my Android mobile device?
What permissions does SlideShare request for the mobile app?
How can I send feedback or contact you about the SlideShare mobile app?
SlideShare for iOS
Where can I download the SlideShare mobile app for iOS?
Why can't I log out of my SlideShare account and use a different account?
Why can't I upload Keynote (.key) or Pages (.page) files on SlideShare?
The fonts in my uploaded SlideShare seem different from the original fonts. They also seem to overflow. What do I do?
Replacing or Reuploading Presentation Files
Uploading & Conversion